Support Center

We're Here to Help You

Access technical resources, documentation, and expert support to keep your surgical technology running smoothly.

24/7 Hotline

+1 (800) 555-9999

Email Support

[email protected]

Live Chat

Available 24/7

Support Resources

Everything you need to maximize the value of your surgical technology

User Manuals

Comprehensive documentation, quick start guides, and technical specifications for all products.

Browse Library

Video Tutorials

Step-by-step video guides covering setup, operation, maintenance, and troubleshooting.

Watch Videos

Knowledge Base

Searchable articles, FAQs, and solutions to common issues and questions.

Search Articles

Software & Updates

Latest firmware updates, software patches, and drivers for your equipment.

Download Center

Training Portal

Online courses, webinars, and certification programs for surgical teams.

Access Training

Service Request

Submit a service ticket for repair, maintenance, or technical assistance.

Submit Ticket

Support Plans

Choose the level of support that best fits your facility's needs

Basic

Essential support coverage

Business hours support (8AM-6PM)
Email & phone support
Access to knowledge base
Software updates included
Next business day response
Learn More
MOST POPULAR

Premium

Comprehensive support

24/7 technical support
Priority response (2hr emergency)
Dedicated account manager
Remote diagnostics & support
Preventive maintenance (2x/year)
Free parts replacement
Priority training access
Get Started

Enterprise

Complete white-glove service

Everything in Premium, plus:
On-site dedicated technician
Custom SLA agreements
Unlimited training sessions
Equipment upgrade program
Strategic consulting included
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Need Immediate Assistance?

Our support team is available 24/7 to help you with any technical issues or urgent service needs.